Kiss98's Commitment to Responsible Gaming
At kiss98, we believe online entertainment should be a source of fun, not stress or financial hardship. We take this responsibility seriously and work to create a gaming environment that is safe, transparent, and supportive of our users' wellbeing across Malaysia.
The kiss98 platform is designed to deliver an enjoyable gaming experience while encouraging healthy and responsible use. We provide a range of tools and resources to help users manage their gaming activity wisely, including options to set personal limits and take breaks whenever needed.
We are also committed to ensuring this platform remains inaccessible to anyone under 18. Every user who registers is required to confirm that they meet the minimum age requirement as set by Malaysian law.
Recognise the Signs of Risky Gaming Behaviour
Recognising early warning signs is an important first step toward maintaining a healthy relationship with gaming. Please take note if any of the following apply to you:
You find yourself playing longer than planned and struggle to stop even when you want to.
You keep playing in hopes of winning back what you've lost, even though this only makes the situation worse.
Gaming is starting to interfere with your work, family, social relationships, or daily responsibilities.
You feel anxious, irritable, or restless when you are unable to access the gaming platform.
If you identify two or more of these signs in yourself, we encourage you to take a break and consider seeking support from a professional.
How to Smartly Set Personal Time and Budget Limits
Setting clear limits before you start playing is a best practice kiss98 recommends to all users. The following practical tips can help you keep your gaming activity in check:
- Set a limit on how much you are willing to lose: Before you play, decide on a maximum amount in MYR you are comfortable spending for entertainment. Treat it as a leisure expense, not an investment.
- Set a daily or weekly time limit: Decide how long you want to play and stick to that limit. Use your phone's timer as a reminder.
- Avoid playing when stressed or emotionally unstable: Decisions made when you are angry, sad, or stressed tend to carry more risk. Wait until you feel calm before playing.
- Avoid borrowing money to play: Never use borrowed money, emergency savings, or funds meant for essential expenses for gaming activities.
- Take regular breaks: Take a short break every hour and do something else — eat, go for a walk, or catch up with friends. This helps you maintain a healthy perspective.
Self-Control Tools Available on the Platform
Kiss98 offers several self-control options to help you manage your platform use in a healthier way. These can be requested through our customer support team:
- Deposit limit: You can request daily, weekly, or monthly deposit limits to control how much money is loaded into your kiss98 account. These limits take effect immediately and can only be increased after a set waiting period.
- Cooling-off Period: If you need a temporary break, you can request a cooling-off period lasting a few days or weeks. During this time, you will not be able to access your account to play.
- Self-exclusion: For users who need a more serious measure, the self-exclusion option allows you to close access to your account for an extended period. This is a significant commitment and cannot be reversed immediately.
- Wager limit: You can request a limit on the amount wagered per session or on specific games.
To activate any of these self-control options, contact the kiss98 support team via live chat or email at: [email protected]
Minor Protection
Kiss98 has a zero-tolerance policy toward access by anyone under 18. The platform is strictly prohibited for use by children and teenagers, and we take active steps to enforce this.
For parents and guardians, here are some steps you can take to protect your children:
- Never share your kiss98 login details or password with anyone, including family members.
- Log out of your account every time you finish using the platform, especially on shared devices.
- Use parental control software on shared devices to block your children's access to gaming websites.
- Provide age-appropriate education to children about the risks of online gaming.
If you suspect that someone under the age of 18 has accessed the kiss98 platform, please contact us immediately so that the appropriate action can be taken.
Life Balance & Professional Support Resources
Online entertainment like what kiss98 offers should be just one small part of a balanced, fulfilling life. If you find that gaming is starting to take up more space than it should — whether in terms of time, money, attention, or emotions — that's an important signal that needs to be addressed right away.
A few tips for maintaining a healthy balance:
- Keep gaming to your leisure time only — never use it as an escape from real-life problems.
- Keep up other interests and hobbies outside of the gaming platform.
- If you feel you are struggling to stay in control, talk to someone you trust about your platform use.
- Remember, asking for help is a sign of strength, not weakness.
If you or someone you care about needs professional help with a gambling problem, there are organisations in Malaysia that offer free and confidential support. You can reach out to Talian Kasih 15999 for counselling and service referrals in Malaysia. The kiss98 support team is also on hand to connect you with the right resources — reach us at: [email protected]
Have a Question or Need Help?
The kiss98 support team is ready to help you set up self-control tools, understand platform policies, or find out more. You can also visit our FAQ page for quick guidance.
FAQ Register Account